Post it in the comments below. Our customer service experts are here to help. Where might this gas leakage be, evaporator or the internal condenser? Your Account. Schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded views, parts list, disassembly / assembly, service mode are usually included. I’ve had the same problem. Louise E - October 7 Reply. Today I get an email saying they will pay us nothing. Also, this unit makes a horrible vibrating noise when the compressor runs. I contacted LG.com. yes life is good as long as you do not purchase an LG refrigerator …….. We spent over 4,000 on an LG french door refrigerator. it would have cost me $400 t0 get it fix. Bought an LG Fridge and stove a few years back. I bought a high end LG Refrigerator, model number LMXS30776S, on April 9th 2019 from my local Best Buy store for $3454.66 total. It died last Nov 12th, and Sears (where we bought it) said I had to wait for a compressor to be sent, as it was on national backorder due to nation wide linear compressor failures in LG refrigerators. Another problem reported is LG refrigerator is noisy or loud, this happens when one of the doors are opened, either the evaporator or condenser fan motor or fan blade be at fault. LG refused to pay for servicing and the same parts would have been used for replacement. I have an LG refrigerator with a bottom freezer. BEWARE BEFORE YOU CONSIDER AN LG PRODUCT! Here, a multi-purpose cleaner can help you remove stains, and without trouble! After that, turn off the fan motor’s blade by-hand. BUY. 2.5 years old, Has had motherboard, temp sensors, and complete “sealed system” replaced. Just received my LG refrige, it’s been two days and the ice maker seems to have a water drip that is causing the ice not to pass through the dispenser due to the ice sticking together. Read more: LG's killer fridge feature: Clear ice for cocktails. LG refrigerator problems with not cooling can be related to a range of components including the condenser coils. The LG ice maker tray titled 1 hour. Built my home in 2011 have had 2 refrigerator/freezers in the last 7 years. If not, then there is a power supply problem and the unit will require a repair service. Consumer Reports explains how affected consumers can file a claim. LFX28968ST. Not to mention, the ice gets in the way of cooling. Email, 10 possible causes and potential solutions, 7 possible causes and potential solutions, 8 possible causes and potential solutions, 6 possible causes and potential solutions, 5 possible causes and potential solutions. No Cold Air. I’m beginning to think that LG SUCKS. He told me at least a dozen people with LG or Samsung refrigerators had the same problem. After reading these comments, I think I will take the hit and buy a new refrigerator today. Called the factory for a replacement was told no longer shipping compressor. SHOP PARTS. ... Pingback: 5 Most common Lg Refrigerator Ice Maker Problems - DIY Appliance Repairs, Home Repair Tips and Tricks. It's under warranty. Run from these LG refrigerators. Temperature inside the unit went up, not down. More than 1.5 million consumers may be eligible for a payout. After two months of fighting with them and no luck, the retailers Pacific Sales part of Best Buy gave in and exchanged it. Linear compressor model. Compressor tanked on Father’s Day weekend. Your water filter head may be cracked. Even if the door shuts to a point where the onboard computer thinks it is shut, any issues with the latch will cause problems. Fan Motor Suitable for LG/BPL Frost Free/Double Door Refrigerators- 3 Pin Connectors(Multi Color)(Match and Buy) ... Keeping compressor clean and lubricated can help to prevent refrigerator start-up problem. LG Refrigerator Repair in AtlantaLG is a well-known and trusted refrigerator brand. Perhaps this is why there’s such a bad vibration and noise. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Some customers, however, have reported LG refrigerator problems. And if your blade isn’t spinning freely, then replace the motor’s condenser. Nothing from the repairman, I feel like they are just ignoring us now. The medicine cost $1200 a month. Past 7 Days: 86. I have a big sign on my refrigerator telling anyone that comes over about what isn’t working on it. The convection range lasted under 2 years. Two days later – it’s only cooling to 60 degrees. Introduction. Similar LG Refrigerator problems. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. The LG rep told me to check door alignment and run for 24 hrs. I had problems with the LG frig not defrosting, also the motor, the computer board, the ice maker and the inside back of the frig was coming loose, I demanded a new one telling them I had a lemon, but i also had problems with the 2nd one also. LG in-door icemaker won't dump ice into the bin; Ice maker not working; Freezer section thaws then freezes; One Comment . Quick Answer: Check your water filter. Now the ice maker isn’t working and it’s only cooling down to 60 so I can’t keep anything in it.So back on the phone tomorrow.Bought our LG from Best Buy got the 5 year warranty in Sept 2015 can’t believe all these bad reviews. Never will buy LG products again!!! Your email address will not be published. LG Refrigerator Troubleshooting. As one of the companies which have a big stake in the electronics market, LG has been at the forefront of making very powerful refrigerators which have been in use for a long time. This problem occurs when the condenser coil of the fridge is dirty. The LG side by side refrigerator model LSXS26326 came with the house we purchased last year. Samsung washers are agitating owners when they leak or quit with parts back-ordered. The seal might not be available, or it might be torn. EVER. The condenser sounds like its working however the temp is 70 inside. Still without a refrigerator, just an LG branded hunk of junk in my kitchen. Fridges are a vital yet expensive utility. I have several good LG products; this isn’t one of them. If they’re dirty, give them a good cleaning. is being reported. Better training would be in order. I’m beginning to think that the whole line of “your refrigerator is not properly leveled” is just a stalling tactic from LG and they know these units’ defrost mechanisms are not designed/built properly. LG 4 door stainless steal refrigerator completely broke Aug 23,18 buy right replaced compressor on Sat. I am shocked and discouraged that any company can stay in business and supposedly have reviews on Consumer Reports when there are thousands of unhappy consumers just like me!!!! How to reset your LG fridge and run diagnostics with a test button on the PCB board. Another problem that is frequently reported by LG users is water leaking from the refrigerator. If they do not have the spare parts in stock, they can order it from the parent company in a few days. Here, you won’t need to do much. LG has corrected the problem on their replacement compressors. LG service technicians will give you the runaround they are not experienced refrigerator technicians do not buy an LG refrigerator ! I have both front legs as high as they will go and the wrench they sent doesn’t fit – one end is too small and the other is too big. I will never purchase an LG again. Among the most common LG refrigerator problems reported are that the fridges are using up too much energy. Bought in April 7, 2016. As a worst-case scenario, heat might build up, thus ruining your refrigerator’s wiring. The unit is 3 1/2 years old and the compressor when out. STOP! So be sure to check your owner manual for exact instructions. Refrigerators have become common need for household now days. There are so many common problems that occur frequently and are faced by several refrigerator customers regularly. I will NEVER buy another LG appliance again ! They said that in the last year they have only been paid once for the work they have done for LG, and they don’t know of anyone who will work on them. Lastly, customer service is terrible! Also, our ice cubes have black specks. Guess I will call as my fridge is under warranty. The refrigerator is still here and no one will help. What do I do to get it to work? saga continues!. Most users do not realize that the problems with their fridges come from their own negligence. 3 year old LG refrigerator continues to have problems. If, however, they do no work as advertised, it may present a problem for many users. So then we purchased the extended warranty. When frost fully accumulates on the insides of a freezer, and it reaches a 1 ½ inch thickness, you’ll need to defrost. Ask a customer care specialist We have a trained team ready 24/7 to answer your questions and help you get back on track. To check if the motor isn’t working, look at the fan blade. Has anyone else had this problem. However, when dirty, it will fail to let go of the heat and thus retain it within the internal compartments of the fridge. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. When clean, the coil dissipates heat from the fridge allowing for the proper cooling of the internals of the fridge. But LG requires proper care else you will end up with problems. And this requires a periodical cleaning of the pan to prevent bacteria and odor accumulation. Take my advice and NEVER BUY LG! He told me that LG has had a problem with their compressors in the model I have. NEVER. Went out of town and came home to defrosted food and 65 degrees in the refrigerator. Here are some refrigerator troubleshooting tips to help you zero in on the problem if you notice your fridge not cooling. LG phone reps are from the Philippines and speak pretty good English. They told me warranty is from the purchased day not the delivered day. Third shop sent a repairman who diagnosed compressor and condenser coil. I find it highly suspicious that National Platinum Services avoided contacting me until the new policy took effect. READ ALSO: Why is the water dispenser of my refrigerator not working? Another LG refrigerator problem reported is that of poor cooling by the fridge. It works in conjunction with the compressor unit of the refrigerator and if it is not working properly or not working at all it will prevent the compressor unit from working properly or not at all. When DEMO MODE is activated, OF F will appear on the control panel. I wish there was an attorney out there that would take on a Class Action Lawsuit against LG. Lost $400 of food. Take notice readers they are only interested in your money and the buck stops there! Add Comment Cancel . If the evaporator motor is damaged, it often generates a lot of noise. If you want, you can bring your products there to more people under the title of lg 4 door refrigerator problems. I just assumed I could get it repaired," Knight said. I also purchased the extra protection from Geek Squad. Bulbs produce light by converting electric current into heat and light. Shop by LG Refrigerator Parts. View Statistics: Past 24 Hours: 16. I have an LSXS26386S side by side refrigerator that stopped working. The class action lawsuit against LG features several of the “thousands of complaints” about the refrigerators failing. From there, use a bristle brush and vacuum to take off the dust. In short JUNK. En español Live Chat online 1-800-269-2609 24/7 After reading all the bad reviews, I am not even going to try to repair it. in LG and LG insists its customers to buy the refrigerator not by model but according to their requirements and needs. DO NOT BUY LG. He packed up his tools and left. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. A typical LG refrigerator will come with lots of features. Retired, on a fixed income, purchased from SEARCH with extended warranty, thought it would be our last big appliance purchase. N how can I fix it. Their purpose is to spread out heat which goes through them. The service tech will verify that the refrigerator still does not work. Then check the condenser motor or fan blade in the back underside of the refrigerator to find if anything that blocks. woke up this morning the temperature inside the fridge is 58 deg, after all the research I think fans are bad which I don’t know if they cover it under warranty. Waiting for them to return. We'll even show you how to diagnose each cause so you can figure out what's wrong, and we'll tell you the replacement part you'll need so you can fix your LG refrigerator yourself. If you find a leak there, you’ll need to replace the water tank. Now we are waiting on the part, as there is STILL a national backorder of compressors. Nothing but problems with this refrigerator. Other common problems are leaking water, an overflowing ice maker and the refrigerator light not working. Most LG refrigerator owners who have voiced their concern about the problems with this electronic equipment present the fact that some of the shelves break or crack when in use. Digital controls do not even reflect the real temperature which is around 60 degrees. Though it is true that LG spare parts are tough to find, if you maintain your refrigerator properly, you won’t need any spare parts throughout its life time .Some owners of LG refrigerators have voiced their concerns as far as the availability of the spare parts for their fridges is concerned. The remedy for this problem is making sure that the doors are closed tightly. See easy to follow diagrams that will show you how to disassemble your LG fridge and replace the broken parts. Inspect your water filer. They advised us not to buy another one. I’ve also noticed frost on the front of the inside drawers. Also owned two LG Smart Phones that lasted about 2 years each. The technician said LG has problems with compressors and I would just be replacing in a few months. Get performance ratings and pricing on the LG LSXS26326S refrigerator. Repairman said it was the compressor not working. 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